Cortland Properties, Inc.
Caring for communities with integrity and pride since 1996.
FULL SERVICE MANAGEMENT (CONDOMINIUM)
Bill owners for regular & special assessments
Receive assessment payments
Issue statements and late notices
Receive and invoice all association bills
Issue and mail payments to vendors
Forward delinquent accounts to attorney
ACH/direct debit for assessment payment available for no additional charge
Maintain separate Operating & Reserve Accounts
Prepare monthly financial statements
Prepare annual budget
Provide documentation to accountant for tax/payroll preparation
Mail reserve deposits to Board or Bank
Notify Board of insufficient cash flow
Issue 1099 forms to contractors
Property manager will attend a predetermined number of Association/Board Meetings per year.
telephone calls and correspondence will be directed and processed through our office
Residents will have access to 24 hour voicemail and email concerning complaints or requests
All board members will have a pager number to their designated property manager; available 24 hours a day in the event of an emergency
Board will be assisted on matters of dispute resolution between owners and assisted with enforcement of Declaration/bylaws and House Rules and Regulations
Issue Sales Requirement Letter to anyone selling unit
Issue welcome letter to new residents
Prepare Paid Assessment Letters, Waiver of First Right of Refusal, and all other standard disclosures requested relative to sales and refinancing
Research, interview and obtain bids from potential contractors for common area maintenance and repair services requested by the board
Obtain Certificates of Insurance and W-9 forms from contractors
Verify work completed conforms to contract terms
Schedule routine maintenance tasks and coordinate their completion with appropriate vendors/contractors
Maintain Authorized Vendor List and Routine Maintenance Calendar
Coordinate work orders with property maintenance staff
Assist Board in making decisions about Rules and Declaration changes
Promptly handle delinquent assessment accounts and coordinate collection activity with association's lawyers
Provide advanced voicemail system to direct calls and a 24 hour emergency access number through our voicemail system
Assist Board in selecting insurance broker, reserve account planning consultants, engineers, etc.
Provide pre-addressed mailing envelopes for payments
Conduct periodic visual inspections of the property
©2012. Cortland Properties, Inc. Elmwood Park, IL. All Rights Reserved.