FULL SERVICE MANAGEMENT (CONDOMINIUM)
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- Bill owners for regular & special assessments
- Receive assessment payments
- Issue statements and late notices
- Receive and invoice all association bills
- Issue and mail payments to vendors
- Forward delinquent accounts to attorney
- ACH/direct debit for assessment payment available for no additional charge
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- Maintain separate Operating & Reserve Accounts
- Prepare monthly financial statements
- Prepare annual budget
- Provide documentation to accountant for tax/payroll preparation
- Mail reserve deposits to Board or Bank
- Notify Board of insufficient cash flow
- Issue 1099 forms to contractors
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- Property manager will attend a predetermined number of Association/Board Meetings per year.
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- All telephone calls and correspondence will be directed and processed through our office
- Residents will have access to 24 hour voicemail and email concerning complaints or requests
- All board members will have a pager number to their designated property manager; available 24 hours a day in the event of an emergency
- Board will be assisted on matters of dispute resolution between owners and assisted with enforcement of Declaration/bylaws and House Rules and Regulations
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| Move-in/Move-out Services: |
- Issue Sales Requirement Letter to anyone selling unit
- Issue welcome letter to new residents
- Prepare Paid Assessment Letters, Waiver of First Right of Refusal, and all other standard disclosures requested relative to sales and refinancing
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- Research, interview and obtain bids from potential contractors for common area maintenance and repair services requested by the board
- Obtain Certificates of Insurance and W-9 forms from contractors
- Verify work completed conforms to contract terms
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- Schedule routine maintenance tasks and coordinate their completion with appropriate vendors/contractors
- Maintain Authorized Vendor List and Routine Maintenance Calendar
- Coordinate work orders with property maintenance staff
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- Assist Board in making decisions about Rules and Declaration changes
- Promptly handle delinquent assessment accounts and coordinate collection activity with association's lawyers
- Provide advanced voicemail system to direct calls and a 24 hour emergency access number through our voicemail system
- Assist Board in selecting insurance broker, reserve account planning consultants, engineers, etc.
- Provide pre-addressed mailing envelopes for payments
- Conduct periodic visual inspections of the property
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